Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Quality Control Analysis
Testing how well a product or service works.
Mechanical
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.